Provide more than one way to locate a page

Examples of different ways to locate a page - site directory, search, and featured pages
Image description: 3 phone screens showing 3 different ways to locate the French toast page, which is highlighted in all of them. The purple phone shows a site directory, with navigation that says, "(heading) Breakfast. Crepes, French toast, Pancakes, Scrambled eggs. (heading) Lunch. (heading) Dinner. (heading) Dessert." The yellow phone shows a search page, where the user started typing out "Fren" and 3 results popped up, "French toast, French beans, French snails." The turquoise phone shows a "Featured food" page, with 2 cards, “Meatballs” and “French toast.”

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Why This is Important

Providing multiple ways to find a page is accessible to people with a diversity of disabilities because it meets their multiple needs and preferences.

People might prefer different ways to find a page - whether it’s by searching for it, using a site map, footer navigation, etc. This may be because they find that method easier to understand, more accessible to their assistive tech, faster to find, or some other personal preference.

The exception to this rule is if that page is located in a result or step in a process (such as a success confirmation page).

This references WCAG criterion 2.4.5 Multiple Ways (Level AA).

How to Implement This

There are multiple different options for navigation, any number of which you can use. Here is a list of options from UX Planet:

  • Global Navigation - the highest level of navigation. This usually appears on the top of each page (such as the header of this website).
  • Local Navigation - this is a set of pages within one page. This often appears in under settings.
  • Contextual Navigation - this is a set of related content (such as a section labeled, “You might also like…” or “Related Items”)
  • Search - offers users the ability to search for an item is often
  • Sitemap - presents the top few levels of pages in a list, helping users understand the overall structure from a broad perspective
  • Index - a complete, flat list of content
  • Guide - a guided experience that presents content in a curated way
  • Social navigation - a way to discover content based on its popularity on a social network site
  • Personalized navigation - a way to discover content being curated by the site’s recommendation engine (which applies artificial intelligence (AI) to monitor your activity and learn your habits)
  • Customizable navigation - this allows for the user to control how their navigation appears (such as music playlist name and order)

Choose at least more than one way for people to content and implement it on your site.

Interesting Further Reading

How to Test This

Navigate the website/app and look for different ways to find content.


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